Our Awards - A Winning Team

Futures Supplies & Support Services have been awarded a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Trusted Service Gold is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

The award recognises companies that deliver exceptional experiences to its customers and ensures customers receive the best service possible.

Feefo is a ratings and reviews, and customer analytics platform. It collects genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction.

More than 300 companies attended the Croydon Business Excellence Awards Gala Dinner on Thursday, October 1st to hear the best of the best announced. 

With a community of more than 13,000 businesses, it is Croydon’s entrepreneurial spirit which makes the borough the economic powerhouse of South London. The thriving business community is full of success stories, from tech start-ups and sole traders to companies that have developed from humble roots into international organisations. 

The ceremony and black tie Gala Dinner was held at Fairfield Halls and Futures Supplies was delighted to be awarded the accolade of ‘Best SME Business’. 

Councillor Toni Letts, of category sponsors Croydon Council, said, “Operating as an ISO and carbon neutral business, Futures Supplies’ staff training and development programme is exemplary, as is its policy to offer opportunities to disadvantaged young people and commitment to become a ‘Living Wage Employer’.  

Its support of local as well as national charities is longstanding - a real example of giving back to the local community. Behind this family business lies a genuine success story of a woman entrepreneur who has combated a challenging upbringing and presents a tremendous role model and inspiration to women and indeed all local entrepreneurs. She is really inspirational”.

Celebrating the best of Croydon's business talent, more than 40 shortlisted businesses out of hundreds of initial entries went head to head in the finals of The Croydon Business Awards 2011.

The ceremony and Gala Dinner held at Fairfield Halls on the evening of 13th April saw Futures Supplies & Support Services Ltd presented with a fantastic double win on the night.

Recognised and rewarded for our exceptional commitment to delivering sustainable cleaning solutions and for our CSR activities, we were announced winners in both the ‘Best Business for Sustainability’ and ‘Best Business for Community Contribution’ categories.

The Croydon Business Awards 2011 in association with Barclays have been developed by South London Business in order to reward and celebrate the most dynamic and innovative businesses in the borough.

Futures Supplies was also ‘Highly Commended’ in the ‘Best Business for Training & Development’ and ‘Best Medium Sized Business’.

We are living, breathing proof that you can run a profitable, sustainable and successful business and still change lives through engaging and supporting the local and wider community.

At Futures Supplies, we see supporting young people as our legacy. Give a young, unemployed person an opportunity …and help to build the future for generations to come.

The Sun have teamed up with Barclays Bank to showcase local businesses who are defying the recession. Recognising that local businesses are at the heart of the community and the backbone of the economy the awards are backed by Dragons Den Theo Paphitis and the London Mayor Boris Johnson.  Futures Supplies is delighted to have been nominated and featured in The Sun on Friday 22nd May 2009.

Futures Supplies Office Manager, Andy Hills has achieved the well deserved honour of commended ‘Green Champion’ at the South London Green Guardian Awards.

Andy has always had a real passion for the environment and has been the company’s ‘Green Champion’ since 2004. His involvement in numerous diverse initiatives and activities has benefited the environment, the company, its partners and the local and wider community.

Now entering its fourth year, The Green Guardian initiative is a unique partnership between Newsquest South London, the leading media company in the area, South London borough councils, commercial businesses and organisation who share passion for the environment.

Andy’s entry demonstrated that he is environmentally aware, proactive, community-minded and dedicated to taking a lead in environmental change. Identifying ways of improving environmental impact through energy and resource efficiency has seen also seen Andy achieve considerable financial savings for the company. He is an inspirational role model well deserved of this individual recognition.

Futures Supplies has been recognised for the third successive year with a ‘Big Tick’ for demonstrating that it is improving its business and its overall impact on society - in the marketplace, the workplace, the environment and the community.

Responsible business sometimes referred to as corporate social responsibility or CSR is at the core of Futures Supplies business programmes and strategies not just a bolt on to its operations.

The company’s submission ‘Focusing on the Future’ incorporates a commitment to the community, charity, the environment and diverse initiatives encompassing supporting disadvantaged young people and programmes to improve its positive impact in society, not just minimise their negative impact.

Stephen Howard, Chief Executive of BITC commented, "The decision to award you a big tick has been made by a panel of independent, experienced practitioners, and such is both hard won and highly prestigious. I am delighted to be the first to congratulate you on your achievement".

Now in its eleventh year, the Awards for Excellence are run by Business in the Community, a unique movement of over 800 companies, representing one in five of the country’s private-sector workforce.

The BITC awards are the most prestigious Corporate Social Responsibility awards in the UK and are rigorously assessed and widely recognised as a powerful benchmark of good corporate practice.

To reward and recognise dedication to developing and maintaining a high quality travel plan, Futures Supplies has been awarded the first Seltrans ‘Travel Plan of the Year Award’ 2007 at a glittering and informative awards ceremony held at Cafe Royal, London. This prestigious award is one of only three awards given each year, the other two being ‘Travel Plan Coordinator of the Year’ and ‘Innovative Travel Plan Project.

A Travel Plan is a package of measures that are tailored to the needs of companies or organisations to improve sustainable transport options and reduce single occupancy car use. Developing a Travel Plan helps reduce congestion, pollution and other transportation impacts on London whilst still allowing businesses to continue to grow and expand.

Futures Supplies was recognised for its Travel Plan initiatives including the purchase of four pool bikes and the installation of a shower to encourage the use of green sustainable travel to its workforce. Consequently, at least four members of staff now cycle to work and car sharing and use of the Croydon tram and public transport system is a regular part of travel for staff, reducing cost and promoting a healthy lifestyle. The company has also introduced home working and regularly promotes its travel initiatives through the company’s newsletters and regular PR.

By providing driver education through additional driver awareness training carried out by the RAC, along with the installation of vehicle tracking using a GPRS, Futures Supplies benefits from savings on insurance premiums, better fuel efficiencies, as well as offering the latest information to customers on the location of their deliveries. The company also runs two Toyota T-Spirit Prius 1.5VVTI Hybrids in its fleet that offer an intelligent combination of an electric motor and petrol engine, resulting in outstanding fuel efficiency coupled with reductions in CO2 emissions.

The Government and the Mayor of London back travel plans as a means to promote greener, cleaner travel choices and a shift towards sustainable transport options within the business community. Seltrans offers advice and support in developing a travel plan as well as giving businesses/organisations the option of accessing funding and measures to ensure the travel plan is a success.

The ‘Big Tick’ BITC awards demonstrate companies whose Corporate Social Responsibility projects display leadership, integration and sustainability with a WOW factor. Futures Supplies has been recognised by demonstrating that it is improving its business and its overall impact on society - in the marketplace, the workplace, the environment and the community. The company was not only re-accredited with a ‘Big Tick’ for its ‘Business Impact on Society Award for Small Companies’ but was ‘Highly Commended’ in the ‘Impact on London by a Small Company Award’ for illustrating how its business operations link to ‘Business in the Community’s’ three commitments:-

• Inspire, innovate and lead by sharing learning and experience
• Impact on key social issues through, collaborative action in areas of greatest need
• Integrate, manage and measure responsible business

To inspire, engage, support and challenge businesses in continually improving their impact in the community, the BITC awards are the most prestigious Corporate Social Responsibility awards in the UK and are rigorously assessed and widely recognised as a powerful benchmark of good corporate practice.

Recognising that as a business in the UK you have to work harder and smarter for success, The British Chamber of Commerce Awards provide the opportunity for recognition on a national scale for the hard work and achievements of businesses.

The Regional ’Business of the Year’ award was awarded to Futures Supplies for demonstrating all-round excellence in business. The judging was focused on financial performance and future objectives, the competitive advantage of the business, and especially looked at examples of specific strategies which have driven business growth. The company provided evidence and a compelling story of a business that understands its market and customer needs and places these at the forefront of its strategic development.

Peter Mileham, President of the BCC, said, “Futures Supplies & Support Services Ltd is a business that really stands out from the crowd. The competition was fierce. Making it to the short list is tough and winning is reserved for only the very best."

Mandie Kemp was also highly commended in the category of ‘Entrepreneur of the Year’. This award was presented for an individual who stands out in a crowd and has been instrumental in the success of a business taking into consideration the overall business performance of the business over the years and vision for the future of the business.

The prestigious ‘Business in the Community Awards’ in association with the Financial Times and sponsored by the Department of Trade are the most prestigious Corporate Social Responsibility awards in the UK.

Rigorously assessed and independently assured, the awards are powerful benchmarks of good corporate practice.

The Awards, which are now in their ninth year, are run by Business in The Community, a unique movement in the UK of over 750 member companies whose purpose is to inspire, engage, support and challenge business in continually improving its impact in the community.

Futures Supplies received the widely recognised ‘Big Tick’ for demonstrating that through leadership and interrogation of corporate responsibility, it is improving its business and its overall impact on society - in the marketplace, the workplace, the environment and the community.

The Awards organised by the CHSA and independently assessed are designed to give distributors of janitorial cleaning and hygiene products a clear picture of what their customers think about their company’s service levels.

The biennial survey is carried out by an independent and a personalised report is provided along with an aggregate summary of all participants’ results enabling the distributor to bench mark its performance against the industry as a whole.

Futures Supplies has been successful in achieving this recognition consistently since 1997.

Graham Fletcher, General Secretary of the Cleaning and Hygiene Suppliers Association said, “Futures Supplies & Support Services Ltd has performed magnificently to achieve such a high level of service performance. This is an example to everyone in the industry.”

The Lord Mayor’s prestigious Dragon Awards celebrate annually the contribution made by London companies towards the social and economic regeneration of their local communities. Now in its 19th year, the awards have seen community involvement become an ever more important part of business culture in the UK.

Futures was short listed as only one of three finalists in these prestigious awards in October 2005 and 2006 for demonstrating a long-term commitment to a wide-ranging programme of community engagement characterised by outstanding levels of staff involvement at all levels of the organisation.

Run by Croydon Business, the ‘Best of Business’ awards are designed to recognise and reward the most successful organisations in the borough.

Futures was awarded the top prize in the category of ‘Best Commitment to Corporate Social Responsibility’ for its on-going CSR projects in the support of care-leavers and its commitment to its environmental project.

The company was recognised at an awards ceremony after submitting hard evidence and a panel of high-powered judges carried out a site visit.

Futures went on to be named the overall ‘Winner of Winners’ because it impressed the judges with its inspirational commitment to the CSR project and growing a successful profitable business.