Month: June 2005

Relocating to spacious new premises on 1^st August, independent trade suppliers of washroom and janitorial products, Futures Supplies & Support Services Ltd continues its expansion and further endorses its commitment to providing its customers with a professional service.

Futures Supplies have been delivering service, quality, value and reliability for ten years and hope the move will provide additional flexibility and lay the foundations for future expansion.

“We hope this move will improve operations and that ownership of the new site will provide greater control over our business activities.” said Mandie Kemp, Managing Director.

Developments in new products and washroom systems are crucial to the cleaning industry, equally so are innovations in providing new ways of delivering service. Futures Supplies & Support Services Ltd, South London based distributors of washroom, cleaning, janitorial and associated products have taken the development of their website www.futures-supplies.co.uk to a new level.

Providing an online solution directly aimed at the needs of their customers in providing a user friendly on line ‘shopping basket’ facility and a host of other facilities to directly assist and support the user with purchasing their janitorial supplies on-line. 

Key areas include access to additional product information including specifications and pictures, up to date COSHH sheets that can be printed easily along with a ‘favourites’ facility to prevent the need to trawl through unnecessary data when selecting products that are regularly purchased.

Internal administration cost of processing a purchase including the cost of administration time and internal paperwork can all but be eradicated by the use of the online shopping facility, which delivers a functional user-friendly, simple and clean design providing a cost effective purchasing solution. 

The navigation system is consistent throughout the website to help the user become familiar with the layout of the site and product lines are grouped to ensure the information required is only a few clicks away.

The site also offers the facility to order against multi-site delivery addresses and provides an almost instant order acknowledgement whatever the time of day further illustrating Futures Supplies singled minded approach to delivering what the customer wants when they want it.

“We believe in adding value at every point of contact with the customer though innovation to reflect the changes that have taken place in customer needs and to ensure we deliver satisfaction and continued improvement.

The wonderful world of the web gives people access to service 24 hours and 365 days of the year and we are working hard to make sure all our customers who want to, can access our services and search through the many products on our website using the internet twenty-four seven”, says Mandie Kemp Managing Director.

Futures Supplies ethos is to deliver service, quality, value and reliability through innovations in its service. The company has a proven track record and focused approach to supplying quality products with the added value of service excellence. Currently supplying to numerous financial institutions, corporate headquarters and contract cleaning companies, the team are dedicated to providing a professional innovative ‘can do’ approach to service. Appreciating the clients’ individual needs they are always happy to go the extra mile to meet their customers’ expectations.

“It was important to react to our customers needs and our dedication to technology and innovation is motivated by the desire to provide service and products which contribute to the growth of our customers. The website enables us to cope efficiently with increasing demands for information from both existing and prospective customers. Ordering is quick and easy and we guarantee a speedy response”. Says Mandie Kemp, Managing Director.

Visit the website today and shop @ www.futures-supplies.co.uk

Cresswell Office Services Ltd and Futures Supplies & Support Services Ltd not only celebrate their tenth anniversary of trading this year but the two companies formed a very strong partnership over ten years ago in the Facilities Management and cleaning industry.  The companies, which supply cleaning and facilities management and washroom, janitorial and associated products respectively began their partnership when the Managing Directors paths crossed in their previous careers in the cleaning industry.

Mandie had been working in the Janitorial supplies business for some ten years and David in Contract Cleaning. There relationship began when David approached Mandie to provide Washroom supplies to his cleaning contracts and since then their relationship has gone from strength to strength.

Cresswell Office Services, based in South London, was founded in 1995, by David McLeod.  The company currently has both an Industrial and Commercial division and its clients come from a variety of business and backgrounds ranging from Transport to Commercial Offices, including London Buses.  Cresswell are dedicated to being flexible, highly reactive and responsive to its clients’ needs.

The cleaning and facilities management company has been accredited to ISO9001 since July 1998 and was one of the first cleaning companies to upgrade to the 2000 version.

In addition, they are members of the Guild of Master Craftsmen, Safe Contractor approved and members of the British Institute of Science (BICs)

The company has recently undertaken a review of the company brand and as a result have changed their corporate identity to reflect all aspects of the services they offer, which is not just office cleaning but the full Facilities Management package.  To reflect these changes, Cresswell have produced a new range of stationery and customer communications and launched a new website.

Based on the Purley Way, in South London, Futures Supplies & Support Services Ltd are independent distributors of washroom, cleaning, janitorial and associated products.  Since setting up the company, Managing Director Mandie Kemp has built a strong, vibrant and extremely professional team of staff who she regards as the ‘heart’ of the business. 

The company’s ethos is to deliver service, quality, value and reliability; it has a proven track record and focused approach to supplying quality products with the added value of service excellence.  “Appreciating the lifetime value of a client such as Cresswell is crucial and developing business relationships on a long term basis is key to our continued growth and success”, says Mandie.

Futures currently supply to numerous contract cleaning companies, financial and insurance institutions, corporate headquarters and prestigious commercial buildings.  The staff are dedicated to providing a professional service, appreciating the clients’ individual needs and are happy to go the extra mile to meet their customers’ expectations.

During the past ten years, Futures has achieved annual sales in excess of £1.7m and has grown from strength to strength.  Futures offer the benefit of ‘one-stop’ purchasing, the best ‘cost in use’ solution and provide unbiased advice on the best product for a particular job.

Futures Supplies has endorsed its reputation in the market by achieving National Distributor Service Excellence Awards consistently since 1997 and with its involvement with trade bodies including the Cleaning & Hygiene Suppliers Association and The British Institute of Cleaning Science.  They are BS EN ISO 9001:2000 certified and were also ranked 1st in the ‘Top 50 Efficiency.