Posted on

Happy New Year From Us All At Futures Supplies

It has been a tough year for everyone and as such, never has there been a more important time to continue to support each other.

As 2020 comes to a close, we really cannot thank all our loyal customers enough for your support throughout these turbulent times. Rest assured we will continue to go above and beyond to exceed your expectations in delivering an exceptional customer experience.

Our carefully selected suppliers will continue to receive our full support and we are grateful for your help in what has been one of our most challenging years in our 25 years of trading.

Our heart goes out to those who have lost loved ones from this awful virus. If nothing else this year has taught us all to be kind, think of others and remember business is not just about the bottom line but giving back and standing together to overcome this enormous challenge.

We hope 2021 will bring better times for us all in the meantime all the team at Futures Supplies would like to wish you and your families a very happy New Year and everything you wish for.

Marc Kemp, Managing Director.

Posted on

Are Your Deliveries Carried Out by A Carbon Neutral Certified Company?

As an ethical business, our ethos is to deliver service, quality, value, reliability, with a commitment to environmental sustainability, using the most up to date technology and innovation.

Futures Supplies are committed to integrity and transparency in the way we operate, how we supply goods and services and in our business partnerships.

We believe that whilst it is critical, it is not enough to just reduce carbon emissions through our certified Environmental Management System BS EN ISO 14001:2015 targets. Therefore, we offset our unavoidable emissions through our partnership with The CarbonNeutral® Company in a responsible best practice model.

Unfortunately, we all have to use energy as part of our commercial process and therefore, until technology and innovations can provide more answers to help further reduce or eliminate emissions, ‘offsetting’ is the only way to deal with the problem.

In partnership with The CarbonNeutral® Company, Futures Supplies is delighted to have achieved CarbonNeutral® status since 2006. This accreditation positions us as an industry leader with one of the strongest and most credible approaches to climate change.

As a result of our reduction process coupled with measuring the carbon dioxide (CO2) emissions and offsetting the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.

You can read more about our environmental approach and our green awards here http://www.futures-supplies.co.uk/environment.asp

Posted on

Mobile Cleaning Supplies Goes Live

Futures Supplies are constantly listening to customer feedback and we continue to invest to ensure we deliver the very best customer experience. Over recent months we have been busy upgrading our website so that it is more mobile friendly.

Whilst this represents a considerable investment for us, we appreciate that almost half of all the visitors to our website are now using mobile devices and therefore we see this as an important step in continually improving our offering to you.

We hope this proves useful and improves your experience on the website, especially if you are using a mobile platform to place your orders.

Here is a reminder of some of the standard features which our website already offers. Don’t forget to request your login to access these facilities:-

  • View and print copy POD’s (delivery notes), invoices and statements
  • View your sales order history, in progress and completed orders
  • Subscribe to our budget control facility to help you control your costs
  • Online ordering 24hours a day, 7 days a week.
  • Product images and information
  • Download COSHH/ Safety Data Sheets
  • Keep up to date with our latest news
  • Request an account or place a ‘one of order’ and pay using our secure card or PayPal facilities
  • Check out a product’s environmental credentials
  • Set up a list of favourites for easy regular orders

Futures Supplies are committed to supporting your back office operations. If we can offer any assistance to help streamline your order process and with the website please do not hesitate to contact Andy our Office Manager who would be delighted to help you.

Posted on

Futures Supplies Awarded Feefo Gold Trusted Service Award 2017

feefo_gold_trusted_service_2017_darkFutures Supplies & Support Services has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Trusted Service Gold is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Marc Kemp, Managing Director of Futures Supplies commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve our offering.”

Feefo is a ratings and reviews, and customer analytics platform. It collects genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction.

To find out more and see our reviews visit the website www.futures-supplies.co.uk

Posted on

Making a Clear and Credible Commitment – Celebrating Ten Years of Certification!

Futures Supplies is delighted to have its green credentials independently endorsed for the tenth year running achieving the credible and sought after Carbon Neutral certification.

This is a highly sought after accolade and recognises the company as an industry leader in its field for its environmental commitment and for delivering carbon neutral supplies to its customers.

We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source and then offsetting any unavoidable emissions by purchasing carbon credits.

Supporting the Andipatti Wind Power Project located in the state of Tamil Nadu, India, this 49.5MW wind power project delivers zero-emissions renewable electricity to the Southern regional grid. The project is validated and ‘Verified Carbon Standard’ (VCS).

This wind farm consists of 30 Vestas turbines, each of capacity of 1.65 MW, generating approximately 100,000 MWh of clean renewable electricity annually. This reduces CO2 emissions by displacing electricity which would have otherwise been drawn primarily from fossil fuel power stations; subsequently, the Andipatti Wind Power Project generates 90,000 tonnes of emissions reductions on average per year.

Demonstrating our commitment to reducing CO2 in accordance with leading edge quality assurance standards, the CarbonNeutral trademark is one of the worlds most recognised and robust brand marks for greenhouse gas emission reduction.

As a result of this reduction process coupled with offering the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.

You can read more about our environmental approach here http://www.futures-supplies.co.uk/environment.asp

CarbonNeutral Certificate 2016

Posted on

Customer Experience Is Key

Feefo Logo GreyFutures Supplies has always appreciated the importance of providing an exceptional customer experience. Supplying quality products, backed up with the delivery of customer service excellence has long been part of our company’s ethos.

The trend to research a company, as well as its products and services, on-line prior to purchasing is now a well-established practice. Recognising this, and the need to continually innovate within our business operations, we have now linked up with independent feedback provider Feefo as an efficient means to gather customer feedback.

With an unsurpassed reputation for delivering genuine customer feedback, Feefo has established itself as the choice of consumer generated ratings and reviews for all manner of organisations around the globe including key names in store retail, business service providers and financial services.

Feefo generates real reviews from real customers that have actually made a purchase generating genuine insights and feedback that you can trust.

Such a high percentage of buyers check reviews before making a purchases these days that we felt it was critical to provide this facility to continue to build our customers’ confidence in the products and services we provide.

The ability to share reviews that demonstrate service excellence and build trust with our customers, not just on our website but across social media platforms, we hope will help you make a fully informed purchasing decision.

Feefo provides the tools for us to continually improve our customer service offering enabling us to focus attention where it is needed most.

You can see our feedback by visiting the website at www.futures-supplies.co.uk

Posted on

Shortlisted In Not One But Two Prestigious Croydon Business Excellence Awards 2015

CBEA Finalist 2015 LogoWith a community of more than 13,000 businesses, it is Croydon’s entrepreneurial spirit which makes the borough the economic powerhouse of south London. Our thriving business community is full of success stories, from tech start-ups and sole traders to companies that have developed from humble roots into international organisations.

With so much to celebrate, Futures Supplies is delighted to be shortlisted today in not just one but two categories in the 2015 Awards for “Entrepreneur of the Year” and “Best SME Business”.

The Entrepreneur of the Year Award will go to the outstanding individual who, in addition to displaying those common entrepreneurial traits, can best demonstrate visionary leadership overcoming barriers to success and obstacles to growth, strong financial performance results, significant current business growth achievements, a clear, concise and impactful plan for sustained growth along with innovation and differentiation within the business.

The Best SME Business Award sets out to recognise and acknowledge the ongoing role that all SME businesses play in growing and sustaining our economy.

It will be awarded to the SME business that can best demonstrate pro-active leadership and management, commitment to the local community and green initiatives, a strong training and development programme, strong financial growth performance results, a clear, concise and impactful plan for sustained growth and demonstrate innovation and differentiation within the business.

The winners will be announced at a Gala dinner on 1st October, in the meantime we are all keeping our fingers tightly crossed and we hope you do the same!

Posted on

See Our 20th Anniversary Newsletter………………….

Our celebration 20th Anniversary newsletter is now available on the website.

20 Years EshotIt’s been an amazing journey and we never forget that without the support of our amazing team, suppliers and customers both past and present that we wouldn’t be here today, so a heartfelt thank you goes out to you all.

We hope you enjoy the old photos of the journey as much as we did putting them together to share with you.

Here’s to the next 20 years!

http://www.futures-supplies.co.uk/downloads/Futures_Summer_2015_Newsletter.pdf

 

 

Posted on

Futures Supplies Rated As STRONG!

PLIMSOLLA study by Plimsoll Publishing Ltd has rated Futures Supplies and Support Services Ltd as “STRONG” in their latest analysis of the UK’s largest companies. This is the highest accolade awarded by Plimsoll and reflects our outstanding performance over the past 12 months.

This has been achieved in a difficult marketplace where a number of competitors are in financial danger and a record number are making a loss.

The Plimsoll analysis individually asses each company and provides a rating of Strong, Good, Mediocre, Caution or Danger, we are delighted to be one of only a minority of companies in our sector rated at the top of our field as “Strong”.

Plimsoll Report 2015

You can get the latest report industry report at www.plimsoll.co.uk <http://www.plimsoll.co.uk>

 

Posted on

Classification, Labelling and Packaging Regulation (CLP)

2015 CLP LABELFrom 1st June 2015 all products will be labelled under the new Globally Harmonised System of Classification and Labelling of Chemicals (GHS).

It is implemented in the EU via the Classification, Labelling and Packaging Regulation (CLP), where previously chemical products were regulated in the UK under CHIP.

New red diamond shaped Hazard Pictograms will replace the orange square Hazard Symbols, though some of the internal images are similar.

The presence of a new Hazard Pictogram on a label does not necessarily signify a change in the formulation, and could just be a consequence of compliance with the new classification system

As before, a system of calculations and thresholds is used to classify products. However, some of the threshold levels under CLP are lower than under CHIP.

For example under the CHIP system a product would need to contain more than 20% of an ingredient classified as R36 (Irritating to eyes) to trigger an ‘Irritant’ hazard symbol but under CLP this is reduced to 10% to trigger a hazard pictogram. This may result in many products being classified where previously they were not.

2015 CLP Logos

All Safety Data Sheets can be downloaded directly from each products page of our website

www.futures-supplies.co.uk