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Let’s Bee Sustainable!

We’re thrilled to announce that Futures Supplies has teamed up with the wonderful Bee Urban project, in partnership with their main sponsor, Hive Cleaning, to support one of our many sustainability initiatives. 

Our friends at Hive Cleaning are a B Corp certified, ethical office cleaning company who are committed to making a positive impact on the environment. 

As part of their efforts, they have pledged to sponsor a beehive for every new cleaning contract they are awarded. 

Bee Urban, is a social enterprise focused on responsible urban beekeeping, horticulture, and community growing, it’s a fantastic initiative that we’re proud to be a part of. 

To learn more about Bee Urban’s inspiring projects and volunteer opportunities, please visit their website at The Hive.

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The Hygiene Bank Charity Evening

Futures Supplies are delighted to be a headline sponsor for the ‘The Hygiene Bank’ Charity evening in partnership with our client, the award winning commercial cleaning and facilities expert, Cleanology.

The Hygiene Bank believe that basic hygiene is not a privilege and their vision is that one day everyone living in the UK will have access to essential hygiene products. With a mission to bring communities, businesses and thought leaders together they hope to tackle hygiene poverty providing access to products and being a voice for change. Futures Supplies are delighted to be part of this exciting event.

You can find out more and how you can help support The Hygiene Bank here https://thehygienebank.com/get-involved/

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26 Years of Service Excellence!

As we celebrate 26 years in business, we thought it would be fun to share a few interesting facts and milestones with you.

We are a family business that was started in the original owner’s garage back in 1995! After renting premises for 10 years in 2005 we decided we were here to stay so we purchased and moved into our very own self-contained, purpose-built offices and warehouse in South London.

Members of the CHSA, the Cleaning and Hygiene Suppliers Association since 1997, Futures Supplies successfully achieved 100% compliance to the Distributor Accreditation Scheme.

To ensuring that our customers can have confidence in the quality of goods and in the provision of our services, we have been independently certified since 1997 for our Quality Management System to British Standard ISO 9001

The company’s Manging Director, Marc started working in the business in 1998. Working through all aspects of the business, and following 20 years’ experience at the sharp end, he became the natural successor to drive the company forward and lead the young dynamic team when in 2018 his Mum retired.

After surviving the dreaded Millennium Bug our premises survived a substantial fire in 2000 which started at a neighbouring National Tyres site. Continuing to trade without any break in service, we went on to achieve our first £1million in annual sales.

In 2004 the company ethos, to effectively tackle and improve its environmental, social and economic impact on the community, saw it provide its first work experience placements to disadvantaged young care leavers.

We won our first business award in 2005 for ‘Best Commitment to Corporate Social Responsibility’ and have gone on to be recognised with over 30 accolades including numerous sustainability awards as well as Best SME!

Pioneering the use of Eco-Friendly products and sustainable business practices we became CarbonNeutral certified in 2006. Delivering carbon neutral supplies to our customers we are proud to say the net greenhouse gas emissions associated with our business are ZERO.

Since 2007 we have successfully achieved certification for our Environmental Management System to British Standard ISO 14001. This illustrates that Sustainability is at the heart of our business. We are passionate and committed to ensuring that we meet the needs of today without compromising those of future generations, through minimising negative impacts on our planet and our people. We purchased our first fully electric van in 2008!

Early adopters of social media and our first tweet went out on Twitter in 2009!

One of the few independent family business in our industry, we genuinely care about our customers. Our growth has been organic and as a result of consistently delivering high levels of Service, Quality, Value and Reliability with Environmental Consideration through Innovation and Technology.

We still supply our very first customer and have been since 1995! We believe in working in partnership with suppliers and customers, taking into account their individual needs, to deliver the best possible customer experience.

Dan, our operations Manager, and Andy our Office Manager, are brothers and have worked in the business for over 20 years. We think our team are our heroes, operating throughout the Covid Pandemic since March 2020, they are key workers supplying essential services and products to valued customers ensuring they could continue to open and run their businesses.

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Happy New Year From Us All At Futures Supplies

It has been a tough year for everyone and as such, never has there been a more important time to continue to support each other.

As 2020 comes to a close, we really cannot thank all our loyal customers enough for your support throughout these turbulent times. Rest assured we will continue to go above and beyond to exceed your expectations in delivering an exceptional customer experience.

Our carefully selected suppliers will continue to receive our full support and we are grateful for your help in what has been one of our most challenging years in our 25 years of trading.

Our heart goes out to those who have lost loved ones from this awful virus. If nothing else this year has taught us all to be kind, think of others and remember business is not just about the bottom line but giving back and standing together to overcome this enormous challenge.

We hope 2021 will bring better times for us all in the meantime all the team at Futures Supplies would like to wish you and your families a very happy New Year and everything you wish for.

Marc Kemp, Managing Director.

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Lockdown 2.0 – What this means for Futures Supplies & its clients

 

 

With the pending lockdown coming into force on Thursday, we’d like to remind all our valued clients that we will be open and operating as usual operating as an essential provider throughout the lockdown period.

Ordering and COVID Safe Deliveries & Collections

  • Ordering – Please continue to order as you would usually: Phone, Email or Online
  • COVID Safe Deliveries – All our delivery vehicles are sanitised daily & all drivers provided with alcohol gel & sanitising wipe kits. Our delivery team will wear face masks and adhere to social distancing to carry out your deliveries safely.
  • Collections and Click & Collect – Collection from our premises in Purley Way, Croydon is still operational although no access to our building or facilities.
  • Delivery Timescales – There may be some delays with non-stock items, the office will keep you informed if there are any stock issues and work together to offer a suitable alternative where necessary.
  • Failed Deliveries – If you are closing or have adjusted delivery hours – please inform us immediately to prevent failed deliveries and subsequent charges.

If you have any questions or would like help making your workspace ‘COVID Safe‘ our team will continue to be on hand to help 020 8689 2072

The Futures Supplies team have never been more grateful to be open and working together to keep businesses functioning safely and sustainably.

Keep Safe & Thank you for your continued support

Marc Kemp
Managing Director

 

Face Masks Offer - Free Alcohol Gel
Face Masks Offer – Free Alcohol Gel

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Are Your Deliveries Carried Out by A Carbon Neutral Certified Company?

As an ethical business, our ethos is to deliver service, quality, value, reliability, with a commitment to environmental sustainability, using the most up to date technology and innovation.

Futures Supplies are committed to integrity and transparency in the way we operate, how we supply goods and services and in our business partnerships.

We believe that whilst it is critical, it is not enough to just reduce carbon emissions through our certified Environmental Management System BS EN ISO 14001:2015 targets. Therefore, we offset our unavoidable emissions through our partnership with The CarbonNeutral® Company in a responsible best practice model.

Unfortunately, we all have to use energy as part of our commercial process and therefore, until technology and innovations can provide more answers to help further reduce or eliminate emissions, ‘offsetting’ is the only way to deal with the problem.

In partnership with The CarbonNeutral® Company, Futures Supplies is delighted to have achieved CarbonNeutral® status since 2006. This accreditation positions us as an industry leader with one of the strongest and most credible approaches to climate change.

As a result of our reduction process coupled with measuring the carbon dioxide (CO2) emissions and offsetting the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.

You can read more about our environmental approach and our green awards here http://www.futures-supplies.co.uk/environment.asp

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Have You Got Confidence In Your Supply Chain?

As Cleaning and Hygiene Suppliers Association Accredited Distributor, Futures Supplies are committed to trading ethically and maintaining standards in the industry and throughout its supply chain.

We are delighted that the Cleaning & Hygiene Suppliers Association has launched an Accreditation Scheme for the Manufacturers of Cleaning Chemicals alongside its already recognised Manufacturing Standards Accreditation Schemes for Soft Tissue, Plastic Refuse Sacks and Industrial Cotton Mops and its Distributor Accreditation Scheme.

This means the CHSA has achieved its strategic ambition of accrediting all members. The combination of the Association’s rigorous Code of Practice and its Accreditation Schemes guarantees its members trade ethically and work hard to maintain standards in the industry.

The existing Chemical Manufacturing members of the CHSA have passed the Scheme audit and are now Accredited. The members of the Scheme as it launches are (in alphabetic order): Bio-Productions, Chemex International, Diversey UK, Eastern Valley Chemicals, Easy Cleaning Solutions, Evans Vanodine International, GoJo Industries, Greyland, Holchem Laboratories, Kitchenmaster NI, Mirius, P&G Professional, Prochem Europe, PVA Hygiene, SC Johnson Professional and Selden Research.

All members of the Scheme have signed a commitment to maintain the highest standards and trade ethically. They have successfully passed an audit, conducted by the CHSA’s Independent Inspector, against that commitment. This includes is a determination on the part of Scheme members to support and facilitate the recycling of the plastic containers holding the cleaning chemicals, initially by including the recycling emblem on the packaging.

The Schemes mean buyers of cleaning and hygiene products can be certain they are trading with an ethical company and that ‘what’s on the box is what’s in the box’. Through its Accreditation Schemes and Code of Practice, the CHSA maintains standards in the industry.

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Top Of The Class!

We are delighted to have been accredited by the Cleaning and Hygiene Suppliers Association, achieving 100% compliance with the Associations ‘Accredited Distributor Scheme’.

Representing the major manufacturers and distributors of cleaning & hygiene products, the CHSA operates four independently audited accreditation schemes. Three for manufacturers of soft tissue products, plastic refuse sacks and industrial cotton mops and one for distributors.

The aim of the schemes is to drive up standards in the industry and to ensure that what’s on the label is in the box so the customer always gets what they order and importantly what they pay for.

We always strive to deliver the added value of quality products, backed up with an exceptional customer experience. We welcome the opportunity to be independently audited by external bodies to endorse our high standards and provide our customers with evidence of this.

We were absolutely delighted to achieve 100% compliance. We hope this accreditation provides our customers with further confidence and the assurance that we supply only products that meet the CHSA Distributor Accreditations rigorous high standards, and that they can be sure that what’s on the box is in the box.

The CHSA Distributor Accreditation Scheme, which was introduced in 2017, requires regular periodic site audits to ensure conformance. Distributors must also sign a declaration that they will only stock and offer for sale CHSA accredited products or products that conform to the same standards as required by the relevant CHSA Manufacturing Standards Accreditation Schemes.

You can find out more  about the CHSA at www.futures-supplies.co.uk/trade_associations.asp#chsa

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Congratulations To The Winners!

The team at Futures Supplies would like to congratulate all of the finalists and winners of the European Cleaning and Hygiene Awards 2018.

It was a fantastic evening in Berlin, celebrating with some of our amazing customers and supply partners.

We would like to pass on a big thank you to Michel de Bruin, CEO of Greenspeed and Chairman of ISSA Europe, for hosting our trip and also to the European Cleaning Journal & ECH Awards for a great event.

You can find out more about the ECH Awards by following the link www.echawards.com 

 

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Drum Roll Please!

Futures Supplies have been awarded the Feefo Gold Trusted Service Award for the second consecutive year.  An independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Trusted Service Gold is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Marc Kemp, Managing Director at Futures Supplies, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering in 2017. We are looking forward to another successful year ahead.”

Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.’

Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.

Follow the link to read our reviews or visit the website.

www.feefo.com/en-gb/reviews/futures-supplies-support-services-ltd