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London 2012

Olympics - Stadium

The Olympic Games run from 27 July – 12 August. There is then a two-week transition period before the Paralympic Games, which start on 28 August and run until 9 September. There will also be at least seven days of road events including cycling races, marathons and triathlons.

It is expected that the increased congestion on roads and the public transport system will have a major impact. Our challenge is to make sure we continue to function as efficiently as possible, to ensure we continue to support your business needs during this time.

Our main aim is to continue to deliver customer service excellence therefore, should you wish to discuss how we can help you with your planning to ensure minimum disruption or have any concerns, please do not hesitate to call us – we are here to help.

We hope you enjoy the games and wish team UK every success.

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A Young Apprentice Secures Full Time Employment

CallumAfter a successful nine-month apprenticeship with Futures Supplies, Callum Carvel has now taken up full time employment with the company.

We are delighted to offer Callum this opportunity as part of our commitment to our CSR project in supporting young people to get experience, qualifications and build their confidence to gain full time employment.

Callum’s role as our Purchase Ledger Assistant will see him working closely with both Marc Kemp Financial Director and Andy Hills, Office Manager.

 

After gaining an NVQ in Business and Administration whilst on his apprenticeship, Callum is now studying for an NVQ in Customer Service.

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New Ecover ZERO for Hands That Do Dishes!

Ecover ZeroSpecially crafted from plant-based and natural ingredients, Ecover ZERO range of washing up liquid is now available from Futures Supplies and has been dermatologically tested as a powerful grease buster.

100% fragrance free, the washing up liquid is effective but leaves skin feeling happier with less irritation – a much more gentle product for sensitive skin.

Approved by Allergy UK and the Good Housekeeping Institute, Ecover ZERO range is designed to help reduce allergic symptoms whilst giving a clean, fresh and sparkly result.

Good news for the dishes – good news for the fishes!!

 

 

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Celebrating Quality and Environmental Re-Certification Since 1997

ISO 9001 & 14001 CertificatesFutures Supplies is delighted to have successfully gained re-certification to BS EN ISO 14001 and BS EN ISO 9001:2008 for a further 3 years until 2015 for its environmental and Quality Management systems.

To gain and maintain certification, Futures Supplies ensures legislative compliance, records information on the operation of its QMS and EMS and demonstrates continual improvement. Increased credibility comes from regular independent assessment to ensure its Environmental and Quality Management System continues to meet and exceed the requirements of the standard.

We all want to have confidence in the goods and services that we use. Trust is essential whether in the high street, the supermarket or buying as a business.

 Accreditation by the United Kingdom Accreditation Service (UKAS) is key to ensuring that consumers, suppliers, purchasers and specifiers can have confidence in the quality of goods and in the provision of services throughout the supply chain.

UKAS accreditation means the evaluator can show to its customers that it has been successful at meeting the requirements of international accreditation standards.

This means that our customers reduce the risk of selecting an incompetent evaluator and paying for, or more seriously, acting upon invalid results. Too many of Britain’s companies run the risk of undermining their long-term success by purchasing independent evaluations that are not UKAS accredited.

Futures Supplies’ credentials are endorsed by certification to BS EN ISO 14001 and BS EN ISO 9001 through Det Norske Veritas (DNV).

Accredited by United Kingdom Accreditation Service (UKAS), DNV, established in 1864 is dedicated to the principle of safeguarding life, property and the environment.

Award winning and customer focused, we at Futures Supplies, hope our consistency of approach, endorsed by recognised accredited third parties, makes us a trustworthy, dependable and credible choice, to deliver both quality and sustainability throughout our business processes and services.

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Delivering Apprenticeship Opportunities

Perry Wilson-Smith is the latest Apprentice to join the Logistics team at Futures Supplies. Perry will carry out his NVQ training in Logistics whilst gaining valuable experience under the close supervision of Dan Hills our Operations Manager.

Futures Supplies has been delivering apprenticeship opportunities to young people in partnership with South London Business Apprenticeship Training Agency since 2010.

Providing a platform that reaches out to young people with the opportunity for real paid work and long term employment is critical to the economy. Recognising and addressing that it has never been so tough for young people to get into the workplace Futures Supplies have long believed in supporting young people through our diverse Corporate Social Responsibility projects which include offering apprenticeship opportunities.

Good luck Perry!

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Tulips from Amsterdam!

ISSA Ecover Amsterdam 2012
The 2012 ISSA/Interclean bi-annual Amsterdam cleaning show took place this month and shaped up for its biggest year yet.

Launched in 1967, the very first show had just 60 exhibitors and 3,000 visitors but this year there were almost 200 new manufacturers exhibiting alone.  Over the three day event, now in its 24th year, 24,000 visitors came from far and wide and Futures Supplies sales team was there to fly the British flag.

Amy Whittle, Futures Supplies, Sales Manager along with representative, Tracey White attended the show, which this year saw over 670 exhibitors.

Whilst meeting with key manufacturers and customers, Amy and Tracey took some time out to see the sites and entertained valued customers of Futures Supplies at the event which has become the only true global cleaning show in the world.

 

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Paperless Working Through Electronic Invoicing and On Line Website Access

Embracing technology and continuing our commitment to customer service excellence, Futures Supplies now offer,coupled with its electronic invoicing directly into your in box, on line instant access to your order history, invoices, statements and proof of delivery though its website www.futures-supplies.co.uk

In addition, offering online instant access to order history, invoices, statements and POD’s means that customers can conveniently go to the ‘Your Account’ facility at www.futures-supplies.co.uk 24 hours a day, 7 days a week.

Futures Supplies is committed to supporting the back office operations of your business. If there is any other way we can help, please let us know.

Request your unique username and password to enable your access to the ‘Your Account’ facility today.

 

Supporting the Environment – Supporting You!

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WWF Ranks Metsa Tissue The Best!

WWF Logoproducers on their global ecological footprint, we are delighted that Metsa Tissue, our supply partner for many years, has been ranked ‘best’ in the category of public corporate responsibility reporting and environmental management systems.

As part of the index, Metsa Tissue allowed WWF to scrutinise its global paper production on key environmental criteria, such as fibre sourcing from sustainably managed forests, clean production and public reporting and came out with an impressive 86% score.

Mika Joukio, CEO of Metsa Tissue says, “This excellent ranking is rewarding and highly motivating as a lot of attention and work has been put into our transparency and environmental performance.”

Futures Supplies would like to pass on big congratulations to all the team at Metsa Tissue.

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Customer Satisfaction – What You Said…..

Customer SurveyFutures Supplies has always listened to its customers and the business is built around conducting research and moving forward with the findings.

Once again, in this year’s satisfaction survey, customers were impressed with the service, quality, value and reliability of the service and products offered by Futures Supplies.

With full marks at 100% satisfaction for telephone answering and administration, together with helpful and polite drivers, Futures Supplies has once again got it right and investment in customer service training has proved invaluable for staff.

Also top of the class was the accuracy of invoices and prompt and complete deliveries, in addition to the availability of the product range through the website. It is also clear to see that ‘green’ sustainable products are as important to customers as they are to Futures Supplies.

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Size Matters!

Picture 8540Futures Supplies launches the ‘Compact’ Hand Hygiene Bundle from Kimberly-Clark to provide the ultimate space-saving solution for customers with smaller washrooms aimed at a range of locations, including offices, primary healthcare environments, restaurants and cafes.

The new ‘Compact’ Hand Hygiene Bundle produced by Kimberly-Clark Professional offers superb cost-in-use solution and as one of the smallest offerings in the market which includes the new Kleenex ‘Compact’ Foam Hand Cleanser System and the Scott Slimfold Hand Towel Dispenser which are compatible with the high performance Kleenex luxury foam soap and the ultra-hygienic AIRFLEX range of hand towels.

Providing a truly professional finish and hygienic solution to any washroom even when space is at a real premium, we are sure you will love this range.