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It’s a Celebration!!

20 Years SmallWe are all excited and delighted…… the champagne corks are popping as we celebrate 20 years in business.

Twenty years marks a significant milestone for Futures Supplies. We began as a small business working from home with a garage full of toilet rolls and cleaning supplies delivering door to door. We have now grown to become an award winning company with a turnover in excess of £3.5 million. Working with local customers and on a national basis we are honoured to be able to celebrate this occasion with many of the people who have shared our journey and contributed to make the company the success it is today.

Futures Supplies was set up in 1995 by current CEO Mandie Kemp and in the last two decades the company has established itself as a pioneer, innovator and leader within the cleaning industry. The company is now well established and respected and is recognised as a major player in distributing washroom, cleaning, janitorial and associated products. It is proactive in its approach to the environment and is committed to Corporate Social Responsibility, always seeking ways to put something back into the local community, whilst delivering exceptional value and customer service excellence.

We are thankful to our many customers and partners for their loyalty over the past twenty years. Our industry has evolved and developed significantly, there has been substantial growth and competition is always fierce. Throughout these changes and with difficult economic conditions, we have always remained focused on collaborating to deliver added value, quality products and an exceptional first class service. We never forget the customer comes first, and positioned for long-term success are excited to have such a young, dynamic and forward thinking team to lead the company into the future.

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Happy Holidays!

XMAS 14 SENIOR MANAGEMENTThe team at Futures Supplies would like to thank all of our valued customers for your continued custom, support and loyalty throughout 2014

Our delivery elves will be taking a break on Christmas Day and Boxing Day so please schedule your orders for December and January as early as possible to enable us to allocate you a delivery slot and ensure sufficient stock is available.

Remember, you can continue to place orders all over the Christmas and New Year holidays, 24 hours a day, 7 days a week on the website, as well as downloading your invoices, POD’s and statements.

View our fun video on our Facebook or Twitter page.
www.futures-supplies.co.uk

 

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Carbon Neutral Supplies Delivered to Your Door

Carbon Neutral Certified LogoWe are delighted to have been certified Carbon Neutral for the eighth consecutive year.

Continuing our support of the Gobi Gansu Wind Power Project, this Gold Standard Project involves the generation of zero-emission renewable energy through the installation of wind turbines in northwest China. The project is making a significant contribution to the sustainable development of one of the poorest provinces in China, providing considerable environmental, social and sustainable benefits.

We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source and then offsetting any unavoidable emissions by purchasing carbon credits.

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‘SCHOLAR OF THE YEAR’ Award Goes To Our Very Own Leiann Kemp

Leiann Metsa 2014In line with our ethos of delivering service, quality, value and reliability we believe training, whilst an investment in both time and money, is vital to any successful and thriving business and Futures Supplies encourage staff to regularly attend courses that are both meaningful and enjoyable.

With training success at our fingertips, we are delighted to announce that congratulations go to our very own Leiann Kemp, Customer Service Manager & PA to the MD, for being awarded the Katrin Academy 2013 – Scholar of the Year for the Katrin Training Academy programme beating over 70 other candidates who attended the programme.

The Katrin Academy, based at the head office premises of Metsa Tissue in Walton on Thames, is open to anyone selling washroom products or involved in Facilities Management and Contract Cleaning.  The Academy is designed to be about learning through practical example and Leiann excelled in the programme which will assist in her future working environments. Whilst there, she attended and took part in interactive sessions with presentations, videos and practical exercises.

Leiann joined Futures Supplies in 2006 as a general office assistant and has worked her way up the ladder due to her hard work and dedication.  As ‘Scholar of the Year’, Leiann’s prize will be a visit to the Metsa Tissue Mill in Finland next February.

 Jo Long MBICSc, Sales Manager AfH UK, Metsa Tissue Ltd said, “I just wanted to congratulate you officially. You did an amazing job to beat over 70 other candidates around the country, so from all of us at Metsa Tissue, A MASSIVE WELL DONE”

 

 

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Futures Supplies Give A ‘Personal Touch’ To A New Partner

In today’s turbulent times of fast and chaotic change, no force is more grounding and stabilising than a partnership with customers and Futures Supplies has always lead the way in managing and delivering exceptional business partnerships with its customers and is pleased to be working with Personal Touch Cleaning Services Ltd (PTCS), to deliver washroom and cleaning products across all of its contracts.

Personal Touch Cleaning Services Ltd, is a well-established family owned contract cleaning company offering services nationwidPersonal Touch 20131101e and, therefore, has the very same values and ethos as we do – a perfect fit for a partnership.

In a brand new venture for the company, which this year celebrates its 30th anniversary in the cleaning industry, award winning Futures Supplies will be delivering an ‘online web shop’ to enable PTCS customers to order products simply and effectively to enhance the PTCS current offering to its customers.

Personal Touch Cleaning Services is committed to ensuring that all its customers receive the best possible service and its philosophy is to aim for the highest possible standards by providing a helpful, friendly and complete service to its clients. With this is in mind, PTCS has recognised that Futures Supplies is not only innovative but has vast experience in new technology and that we can add value throughout all areas of its business. We are currently assisting and developing systems and ways to help its ‘back office’ administration and operations through delivering budget control facilities and help PTCS reduce and control its costs long into the future.

Nicholas Duque, Commercial Manager at PTCS says, “It is a very important year for us so we really wanted to work with the best in the business. We have found that Futures Supplies demonstrate this time and time again with its experience in innovation and through building great partnerships that will benefit both our companies.”

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We Mean Business!

We Mean Business2Join us, along with more than 80 business for the We Mean Business 2013 business exhibition event at Fairfield Halls in Croydon on Thursday 7th November.

With over 1,000 visitors expected, the inspirational free-to-attend event, now in its fifth year, will showcase all manner of businesses while a series of interesting business seminars will take place throughout the day.

This year’s action-packed day is being organised for the first time by Make Business Happen, a not-for-profit company established to support business and enterprise across London and the South East.

Ideally located in Croydon town centre, at the Fairfield Halls, there are excellent transport links via East Croydon and Gatwick, local bus and train links and there are also several car parks within a few minutes walk. This high-profile venue, attracts millions of visitors to Croydon every year and is a critically-acclaimed entertainment and cultural complex which hosts a diverse and exciting programme of exhibitions, musicals, plays and live events.

Come along for free, we would LOVE to see you, just book your place at www.wemeanbusinessexpo.co.uk

 

 

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The Best of the Best are Named at The Golden Service Awards 2013

Principle Cleaning GSA 2013The Golden Service Awards (GSA), organised in partnership with the Cleaning & Support Services Association (CSSA) are designed to recognise service excellence, provide a benchmark for quality and a means of identifying leaders in the cleaning industry.

The awards were handed out at a glittering awards ceremony at the Lancaster London hotel on Friday 1st November and the team at Futures Supplies was delighted to give a big shout out to the Principle Cleaning Team, who we have worked in partnership with for some 18 years on achieving not just one, but two prestigious Awards.

GSA 2013

Here’s the full list of this year’s worthy winners…………………………..

Best Cleaned Premises – Central and Local Government In-House Cleaning Teams – Bradford District Care Trust for the Airedale Centre for Mental Health

Best Cleaned Premises – Small Education Establishment –  VINCI Facilities for Sinfin Primary School, Derb

Best Cleaned Premises – Large Education Establishment –  MITIE for Liverpool Community College

Best Cleaned Premises – Public Service Buildings –  Eurest Services for the Northern Ireland Assembly

Best Cleaned Premises – Healthcare Establishment With Fewer Than 250 Beds – Derrycourt Cleaning Company for LauraLynn Children’s Hospice, Dublin

Best Cleaned Premises – Healthcare Establishment With More Than 250 Beds –  Serco for the NHS Forth Valley Hospital, Larbert

 Best Cleaned Premises – External Pedestrian Areas and Street Furniture – Interserve FM for Paternoster Square, London

Best Cleaned Premises – Individual Retail Establishment –  Exclusive Contract Services for Sainsbury’s Superstore, Hayes

Best Cleaned Premises – Shopping Mall –  LCC Support Services for the Grand Arcade Shopping Centre, Cambridge

Best Cleaned Premises – Manufacturing –  OCS Group UK for Mercedes AMG – High Performance Powertrains, Brixworth

Best Cleaned Premises – Transport Terminal –  MITIE for Birmingham Airport

Best Cleaned Premises – Mode of Transport –  Dynamiq Cleaning for Go-Ahead (buses), London

Best Cleaned Premises – Hospitality –  OCS Group UK for the National Exhibition Centre (NEC), Birmingham

Best Cleaned Premises – Office Areas Below 250,000 sq. ft. –  OCS Group UK for BUPA, Staines

C&M Best Cleaned Premises – Office Areas Above 250,000 sq. ft. – Principle Cleaning Services for the Lloyd’s Building, London

The Best Specialist Cleaning Company Award –  Eden Professional Cleaning Services for Lonza Biologics PLC, Slough

The CSSA’s Award for Excellence in a Small Cleaning Business – Enhance Office Cleaning

The Healthy Workplace Award – Sponsored by Kimberly-Clark Professional* – Julius Rutherfoord

The Diversey Environmental Awareness Award –  Turner Facilities Management for Newsprinters, Knowsley

The BICSc Industry Training Award –  Turner Facilities Management for Rugeley Power Station, Staffordshire

Service Delivery Innovation of the Year –  OCS Group UK for the National Exhibition Centre (NEC), Birmingham and Cape Environmental Services for innovation in North Sea Offshore operations

The BCC Site Supervisor of the Year –  Angelica Martinez from Principle Cleaning Services for the Lloyd’s Building, London

The Kimberly-Clark Professional Cleaning Operative of the Year – Joanna Wajda from Derrycourt Cleaning Company for LauraLynn Children’s Hospice, Dublin

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Strengthening The Sales Team At Futures Supplies

Daniel 20132Futures Supplies & Support Services Ltd is delighted to welcome Daniel Rendall to its team as our Business Development Manager. With an established track record in sales and sales management, Daniel has already spent four years in the janitorial industry and brings with him a wealth of industry knowledge.

In his role as Business Development Manager, Daniel will be responsible for the management and development of key accounts and prospects, focusing particularly in the commercial, sub-distributor and contract cleaning sector. His role will include, maintaining and upgrading relationships with existing and potential new customers, as well as developing the company’s database.

Please join us in welcoming Daniel to the company and do not hesitate to contact him directly if you would like support with recommendations from upgrading your washroom equipment, to providing you with the best cost in use solutions to help you save money on your supplies.

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Key Promotion Drives Customer Service

Leiann Kemp 2Futures Supplies is delighted to announce the promotion of Leiann Kemp to Customer Service Manager & PA to the MD.

Leiann joined Futures Supplies in 2006 as the General Office Assistant and was promoted in June 2008 to Sales Support Administrator. Leiann has always expressed her desire to travel and in November 2012 her request for extended leave was granted so she could pursue her dream of travelling around Australia, New Zealand, Fiji and Thailand.

Leiann arrived back with the company after her six month sabbatical in June 2012 and is now focused in supporting the Managing Director and ensuring customer service satisfaction.

Big congratulations to Leiann!