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Personal Development Pays Off!

Passionate about our people, Futures Supplies believe in engaging and supporting our team by providing continual training and development that is practical, enjoyable, applicable and rewarding.

Paula and Casey, part of the Futures Supplies Customer Service team, were delighted to attend the recent Metsä Training Academy as part of their personal development plan.

Metsä Tissue, one of Futures Supplies key supply partners, is one of the leading sustainable tissue paper suppliers in Europe.

The workshop, held at Metsä Tissues Surrey Head Office, offered an insight into the Katrin product range as well as Metsä Tissue’s approach to sustainability and how savings can be made through use of its range of Katrin Hygiene products.

We believe a well-trained, knowledgeable and a highly motivated team deliver a better overall level of customer care ensuring we deliver an exceptional customer experience throughout your customer journey with us.

A Happy well trained and engaged team equals happy well looked after customers!

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Be Good and Do Good – The Soap Co.

Futures Supplies are delighted to launch a range of luxury products from a company who are aligned with our beliefs in supporting not just the environment but the disadvantaged, the community and the economy.

Believing products should ‘be good and do good’ The Soap Co. is an ethical luxury brand that creates sophisticated body care products to nurture and care for your skin.

With a traditional workshop in the Lake District, the products are handcrafted in the UK by disadvantaged people who are blind and disabled, generating over 10,000 employment days a year.

The Soap Co. take pride in paying attention where it matters, from their award-winning minimalist design to locally sourced bottles and compostable soap wrappers.

All the products are paraben free and are never tested on animals. There is a selection of two luxurious fragrances in the new eco-friendly collection, Geranium & Rhubarb and Wild Nettle & Sage, which are also available as a hand wash or hand lotion.

Vegan, biodegradable and not harmful to aquatic life, the hand and body washes are free from SLS/SLES, PEGs, parabens, triclosan, synthetic colour, DEA, petrochemicals, silicones, EDTA. The hand and body lotions are also free from these nasties, plus mineral oils and TEA and they are enriched with organic cocoa butter and antioxidants to nourish and hydrate your skin.

For more information on The Soap Co. or the products available please call us 020 8689 2072 or visit the website.

www.futures-supplies.co.uk/product.asp?p_part_code=013.001

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CHSA Distributor Accreditation Scheme

Futures Supplies always strive to deliver quality products, backed up with an exceptional customer experience and today we were delighted to invite independent inspector for the UK Cleaning & Hygiene Suppliers Association, Martin Yates to our premises to carry out an inspection of our products.

Representing all the major manufacturers and distributors of cleaning & hygiene products, the CHSA operates four accreditation schemes – three for manufacturers of soft tissue products, plastic refuse sacks and industrial cotton mops and one for distributors.

The CHSA Distributor Accreditation Scheme, which was introduced in 2017, requires regular periodic site audits to ensure conformance. Distributors must also sign a declaration that they will only stock and offer for sale CHSA accredited products or products that conform to the same standards as required by the relevant CHSA Manufacturing Standards Accreditation Schemes.

The aim of the schemes is to drive up standards in the industry and to ensure that what’s on the label is in the box so the customer always gets what they order and pay for.

We hope this provides our customers with further confidence and the assurance that we supply only products that meet the CHSA Accreditation rigorous high standards.

You can find out more about the CHSA Accreditation Schemes here www.chsa.co.uk

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Futures Supplies Rated As STRONG!

PLIMSOLLA study by Plimsoll Publishing Ltd has rated Futures Supplies and Support Services Ltd as “STRONG” in their latest analysis of the UK’s largest companies. This is the highest accolade awarded by Plimsoll and reflects our outstanding performance over the past 12 months.

This has been achieved in a difficult marketplace where a number of competitors are in financial danger and a record number are making a loss.

The Plimsoll analysis individually asses each company and provides a rating of Strong, Good, Mediocre, Caution or Danger, we are delighted to be one of only a minority of companies in our sector rated at the top of our field as “Strong”.

Plimsoll Report 2015

You can get the latest report industry report at www.plimsoll.co.uk <http://www.plimsoll.co.uk>

 

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Carbon Neutral Supplies Delivered to Your Door

Carbon Neutral Certified LogoWe are delighted to have been certified Carbon Neutral for the eighth consecutive year.

Continuing our support of the Gobi Gansu Wind Power Project, this Gold Standard Project involves the generation of zero-emission renewable energy through the installation of wind turbines in northwest China. The project is making a significant contribution to the sustainable development of one of the poorest provinces in China, providing considerable environmental, social and sustainable benefits.

We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source and then offsetting any unavoidable emissions by purchasing carbon credits.

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Knowledge is power!

Evans Training 1Much like Futures Supplies Evans Vanodine is a family owned company which strives to ensure that the customer benefits from the security and confidence of dealing with a dependable business who are experts in their field.  As one of our key supply partners, Evans Vanodine manufacture a wide range of janitorial and cleaning chemicals for both the home and overseas market and realises the importance of fulfilling customer expectations and requirements through regular training.

The company runs training courses for its distributors and recently Daniel Rendall, Business Development Manager and Leiann Kemp, Customer Service Manager attended a two day course at the Evans Vanodine training facilities at the Head Office near Preston supported by Pat Worsop, Area Sales Manager-South of England.

Evans Training 2Leiann said, “We found the course extremely useful and worthwhile and I am positive that it has helped further improve our product and industry knowledge, ensuring an even more efficient service to our customers. Pat was great, he really looked after us and it was good to learn about Evans family values as well as the products.”

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Futures Supplies Give A ‘Personal Touch’ To A New Partner

In today’s turbulent times of fast and chaotic change, no force is more grounding and stabilising than a partnership with customers and Futures Supplies has always lead the way in managing and delivering exceptional business partnerships with its customers and is pleased to be working with Personal Touch Cleaning Services Ltd (PTCS), to deliver washroom and cleaning products across all of its contracts.

Personal Touch Cleaning Services Ltd, is a well-established family owned contract cleaning company offering services nationwidPersonal Touch 20131101e and, therefore, has the very same values and ethos as we do – a perfect fit for a partnership.

In a brand new venture for the company, which this year celebrates its 30th anniversary in the cleaning industry, award winning Futures Supplies will be delivering an ‘online web shop’ to enable PTCS customers to order products simply and effectively to enhance the PTCS current offering to its customers.

Personal Touch Cleaning Services is committed to ensuring that all its customers receive the best possible service and its philosophy is to aim for the highest possible standards by providing a helpful, friendly and complete service to its clients. With this is in mind, PTCS has recognised that Futures Supplies is not only innovative but has vast experience in new technology and that we can add value throughout all areas of its business. We are currently assisting and developing systems and ways to help its ‘back office’ administration and operations through delivering budget control facilities and help PTCS reduce and control its costs long into the future.

Nicholas Duque, Commercial Manager at PTCS says, “It is a very important year for us so we really wanted to work with the best in the business. We have found that Futures Supplies demonstrate this time and time again with its experience in innovation and through building great partnerships that will benefit both our companies.”

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We Mean Business!

We Mean Business2Join us, along with more than 80 business for the We Mean Business 2013 business exhibition event at Fairfield Halls in Croydon on Thursday 7th November.

With over 1,000 visitors expected, the inspirational free-to-attend event, now in its fifth year, will showcase all manner of businesses while a series of interesting business seminars will take place throughout the day.

This year’s action-packed day is being organised for the first time by Make Business Happen, a not-for-profit company established to support business and enterprise across London and the South East.

Ideally located in Croydon town centre, at the Fairfield Halls, there are excellent transport links via East Croydon and Gatwick, local bus and train links and there are also several car parks within a few minutes walk. This high-profile venue, attracts millions of visitors to Croydon every year and is a critically-acclaimed entertainment and cultural complex which hosts a diverse and exciting programme of exhibitions, musicals, plays and live events.

Come along for free, we would LOVE to see you, just book your place at www.wemeanbusinessexpo.co.uk

 

 

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Celebrating Quality and Environmental Re-Certification Since 1997

ISO 9001 & 14001 CertificatesFutures Supplies is delighted to have successfully gained re-certification to BS EN ISO 14001 and BS EN ISO 9001:2008 for a further 3 years until 2015 for its environmental and Quality Management systems.

To gain and maintain certification, Futures Supplies ensures legislative compliance, records information on the operation of its QMS and EMS and demonstrates continual improvement. Increased credibility comes from regular independent assessment to ensure its Environmental and Quality Management System continues to meet and exceed the requirements of the standard.

We all want to have confidence in the goods and services that we use. Trust is essential whether in the high street, the supermarket or buying as a business.

 Accreditation by the United Kingdom Accreditation Service (UKAS) is key to ensuring that consumers, suppliers, purchasers and specifiers can have confidence in the quality of goods and in the provision of services throughout the supply chain.

UKAS accreditation means the evaluator can show to its customers that it has been successful at meeting the requirements of international accreditation standards.

This means that our customers reduce the risk of selecting an incompetent evaluator and paying for, or more seriously, acting upon invalid results. Too many of Britain’s companies run the risk of undermining their long-term success by purchasing independent evaluations that are not UKAS accredited.

Futures Supplies’ credentials are endorsed by certification to BS EN ISO 14001 and BS EN ISO 9001 through Det Norske Veritas (DNV).

Accredited by United Kingdom Accreditation Service (UKAS), DNV, established in 1864 is dedicated to the principle of safeguarding life, property and the environment.

Award winning and customer focused, we at Futures Supplies, hope our consistency of approach, endorsed by recognised accredited third parties, makes us a trustworthy, dependable and credible choice, to deliver both quality and sustainability throughout our business processes and services.

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Paperless Working Through Electronic Invoicing and On Line Website Access

Embracing technology and continuing our commitment to customer service excellence, Futures Supplies now offer,coupled with its electronic invoicing directly into your in box, on line instant access to your order history, invoices, statements and proof of delivery though its website www.futures-supplies.co.uk

In addition, offering online instant access to order history, invoices, statements and POD’s means that customers can conveniently go to the ‘Your Account’ facility at www.futures-supplies.co.uk 24 hours a day, 7 days a week.

Futures Supplies is committed to supporting the back office operations of your business. If there is any other way we can help, please let us know.

Request your unique username and password to enable your access to the ‘Your Account’ facility today.

 

Supporting the Environment – Supporting You!