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See Our 20th Anniversary Newsletter………………….

Our celebration 20th Anniversary newsletter is now available on the website.

20 Years EshotIt’s been an amazing journey and we never forget that without the support of our amazing team, suppliers and customers both past and present that we wouldn’t be here today, so a heartfelt thank you goes out to you all.

We hope you enjoy the old photos of the journey as much as we did putting them together to share with you.

Here’s to the next 20 years!

http://www.futures-supplies.co.uk/downloads/Futures_Summer_2015_Newsletter.pdf

 

 

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Futures Supplies Rated As STRONG!

PLIMSOLLA study by Plimsoll Publishing Ltd has rated Futures Supplies and Support Services Ltd as “STRONG” in their latest analysis of the UK’s largest companies. This is the highest accolade awarded by Plimsoll and reflects our outstanding performance over the past 12 months.

This has been achieved in a difficult marketplace where a number of competitors are in financial danger and a record number are making a loss.

The Plimsoll analysis individually asses each company and provides a rating of Strong, Good, Mediocre, Caution or Danger, we are delighted to be one of only a minority of companies in our sector rated at the top of our field as “Strong”.

Plimsoll Report 2015

You can get the latest report industry report at www.plimsoll.co.uk <http://www.plimsoll.co.uk>

 

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It’s a Celebration!!

20 Years SmallWe are all excited and delighted…… the champagne corks are popping as we celebrate 20 years in business.

Twenty years marks a significant milestone for Futures Supplies. We began as a small business working from home with a garage full of toilet rolls and cleaning supplies delivering door to door. We have now grown to become an award winning company with a turnover in excess of £3.5 million. Working with local customers and on a national basis we are honoured to be able to celebrate this occasion with many of the people who have shared our journey and contributed to make the company the success it is today.

Futures Supplies was set up in 1995 by current CEO Mandie Kemp and in the last two decades the company has established itself as a pioneer, innovator and leader within the cleaning industry. The company is now well established and respected and is recognised as a major player in distributing washroom, cleaning, janitorial and associated products. It is proactive in its approach to the environment and is committed to Corporate Social Responsibility, always seeking ways to put something back into the local community, whilst delivering exceptional value and customer service excellence.

We are thankful to our many customers and partners for their loyalty over the past twenty years. Our industry has evolved and developed significantly, there has been substantial growth and competition is always fierce. Throughout these changes and with difficult economic conditions, we have always remained focused on collaborating to deliver added value, quality products and an exceptional first class service. We never forget the customer comes first, and positioned for long-term success are excited to have such a young, dynamic and forward thinking team to lead the company into the future.

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Futures Supplies Santa Selfies

Watch out for your Santa Selfie here……………………………

Our very own Santa Daniel is busy out and about throughout November and December delivering Christmas cheer to our wonderful customers to thank you all for your valued business and loyalty over the past year.

CHEAM PRIORY XMAS 14      CRESSWELL XMAS 14

SERNA XMAS 2014

PTC XMAS 14

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Continued Expansion Sees New Manager Appointed

David WilderFollowing the appointment of Marc Kemp as Managing Director this year, Futures Supplies has seen considerable growth and continues expand its young vibrant team with well trained, motivated and quality personnel to support the ever expanding customer base.

The company now runs seven delivery vehicles, a team of drivers and warehouse support staff and has recently seen David Wilder join the team as the Warehouse Manager. With his vast experience in this area David will oversee and support the team to ensure we deliver the very best in customer satisfaction throughout the logistics department.

David is responsible for the day to day and smooth running of the transport department, its personnel and vehicles. He is an experienced manager, a qualified first aider and experienced reach truck operative. He oversees goods in and out and supports the logistics team including the drivers to ensure they carry out their roles to meet customer expectations and ensure the continual improvement and smooth running of the logistics department.

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Promotion For Leiann Following Further Expansion

Leiann SmallerFutures Supplies continue to encourage and support promotion and career growth from within and with its young, dynamic team seeing further expansion in 2014, Leiann Kemp has now been promoted to the position of Sales Manager.

Leiann joined Futures Supplies in 2006 as a general office assistant, she was promoted to Sales Support Administrator and to Customer Service Manager & PA to the MD in 2008. She has become a well-established and experienced member of the team and has always been a rising star, named ‘Scholar of the Year 2013’ at the Katrin Training Academy programme beating over 70 other candidates to a prize that will see her visiting Finland in early 2015.

We wish Leiann all the very best in her new role at Futures Supplies in supporting all our valued customers and managing the overall sales function of the business.

 

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Summer Sees The Re-launch Of The Futures Supplies Website

New WebsiteWe have listened to you and you can see the results here www.futures-supplies.co.uk

With a fresh new look, not only can you shop with us online, but our website is a place where you can manage your account with us and find a wealth of information to support your business. Keep up to date with our very latest news and tools to keep your online experience as easy and informative as it possible can be.

Some of the new features include………………

  • A new predictive search facility speeds up the search process and makes it easier to find products
  • A streamlined ‘add to basket’ process makes placing orders quicker and more efficient
  • Multi-page product lists now have a “view all” option to save tabbing through pages
  • A permanent product category list on the main pages makes it quicker to find products
  • Easy to view and place orders using your tablet and mobile phone using the latest technology
  • Streamlined payment processing via Sagepay and the added facility of paying using Paypal

As well as these new features, you can still ……………

  • View and print copy POD’s (delivery notes), invoices and statements
  • View your sales order history, in progress and completed orders
  • Subscribe to our budget control facility to help you control your costs

And remember those standard features which include……………

  • On line ordering 24hours a day, 7 days a week.
  • Product images and information
  • Download COSHH/ Safety Data Sheets
  • Keep up to date with our latest news
  • Purchase on account or use our secure card payment facility
  • Check out a product’s environmental credentials
  • Set up a list of favourites

We are great believers in progress, technology and innovation and delivering added value for our customers benefit every step of the way in our partnerships and we hope our continued inward investment in projects like this revamp illustrates this.

We hope you enjoy using the new site and always welcome any feedback for further improvements.

Remember our service doesn’t end once you click!!!

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Staff Get Lucky At Chamber Summer BBQ!

BBQ Chamber July 2014 With the summer heatwave well and truly in full swing, staff at Futures Supplies had a great time at the Croydon Chamber’s Summer BBQ which was held on one of the hottest days of the year at the fabulous Coulsdon Manor Hotel.

Croydon Chamber is a modern, pro-active and influential business membership creating profitable business opportunities.  Futures Supplies has been an active member for nearly 20 years now and with a network of over 300 local members and access to the London Chamber members and facilities these networking events are essential to supporting local business and developing opportunities through networking.

Our thanks to Kate Ward, Sales Director at Chequers Contract Services Ltd for inviting us on this occasion, the food and ambience were perfect. It was a lovely evening and definitely a lucky night for us, as not just one but two raffles wins were had by Futures Supplies’ Managing Director, Marc Kemp and Operations Manager, Daniel Hills!

Chamber BBQ 2Marc Kemp said, “We really enjoy meeting other local business especially whilst relaxing over a few drinks and some fabulous food, it was a great night and many thanks to the Chamber guys for organising such a lovely evening and of course to Kate for inviting us – it was a bonus to win the raffle too!”

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Knowledge is power!

Evans Training 1Much like Futures Supplies Evans Vanodine is a family owned company which strives to ensure that the customer benefits from the security and confidence of dealing with a dependable business who are experts in their field.  As one of our key supply partners, Evans Vanodine manufacture a wide range of janitorial and cleaning chemicals for both the home and overseas market and realises the importance of fulfilling customer expectations and requirements through regular training.

The company runs training courses for its distributors and recently Daniel Rendall, Business Development Manager and Leiann Kemp, Customer Service Manager attended a two day course at the Evans Vanodine training facilities at the Head Office near Preston supported by Pat Worsop, Area Sales Manager-South of England.

Evans Training 2Leiann said, “We found the course extremely useful and worthwhile and I am positive that it has helped further improve our product and industry knowledge, ensuring an even more efficient service to our customers. Pat was great, he really looked after us and it was good to learn about Evans family values as well as the products.”