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26 Years of Service Excellence!

As we celebrate 26 years in business, we thought it would be fun to share a few interesting facts and milestones with you.

We are a family business that was started in the original owner’s garage back in 1995! After renting premises for 10 years in 2005 we decided we were here to stay so we purchased and moved into our very own self-contained, purpose-built offices and warehouse in South London.

Members of the CHSA, the Cleaning and Hygiene Suppliers Association since 1997, Futures Supplies successfully achieved 100% compliance to the Distributor Accreditation Scheme.

To ensuring that our customers can have confidence in the quality of goods and in the provision of our services, we have been independently certified since 1997 for our Quality Management System to British Standard ISO 9001

The company’s Manging Director, Marc started working in the business in 1998. Working through all aspects of the business, and following 20 years’ experience at the sharp end, he became the natural successor to drive the company forward and lead the young dynamic team when in 2018 his Mum retired.

After surviving the dreaded Millennium Bug our premises survived a substantial fire in 2000 which started at a neighbouring National Tyres site. Continuing to trade without any break in service, we went on to achieve our first £1million in annual sales.

In 2004 the company ethos, to effectively tackle and improve its environmental, social and economic impact on the community, saw it provide its first work experience placements to disadvantaged young care leavers.

We won our first business award in 2005 for ‘Best Commitment to Corporate Social Responsibility’ and have gone on to be recognised with over 30 accolades including numerous sustainability awards as well as Best SME!

Pioneering the use of Eco-Friendly products and sustainable business practices we became CarbonNeutral certified in 2006. Delivering carbon neutral supplies to our customers we are proud to say the net greenhouse gas emissions associated with our business are ZERO.

Since 2007 we have successfully achieved certification for our Environmental Management System to British Standard ISO 14001. This illustrates that Sustainability is at the heart of our business. We are passionate and committed to ensuring that we meet the needs of today without compromising those of future generations, through minimising negative impacts on our planet and our people. We purchased our first fully electric van in 2008!

Early adopters of social media and our first tweet went out on Twitter in 2009!

One of the few independent family business in our industry, we genuinely care about our customers. Our growth has been organic and as a result of consistently delivering high levels of Service, Quality, Value and Reliability with Environmental Consideration through Innovation and Technology.

We still supply our very first customer and have been since 1995! We believe in working in partnership with suppliers and customers, taking into account their individual needs, to deliver the best possible customer experience.

Dan, our operations Manager, and Andy our Office Manager, are brothers and have worked in the business for over 20 years. We think our team are our heroes, operating throughout the Covid Pandemic since March 2020, they are key workers supplying essential services and products to valued customers ensuring they could continue to open and run their businesses.

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Top Of The Class!

We are delighted to have been accredited by the Cleaning and Hygiene Suppliers Association, achieving 100% compliance with the Associations ‘Accredited Distributor Scheme’.

Representing the major manufacturers and distributors of cleaning & hygiene products, the CHSA operates four independently audited accreditation schemes. Three for manufacturers of soft tissue products, plastic refuse sacks and industrial cotton mops and one for distributors.

The aim of the schemes is to drive up standards in the industry and to ensure that what’s on the label is in the box so the customer always gets what they order and importantly what they pay for.

We always strive to deliver the added value of quality products, backed up with an exceptional customer experience. We welcome the opportunity to be independently audited by external bodies to endorse our high standards and provide our customers with evidence of this.

We were absolutely delighted to achieve 100% compliance. We hope this accreditation provides our customers with further confidence and the assurance that we supply only products that meet the CHSA Distributor Accreditations rigorous high standards, and that they can be sure that what’s on the box is in the box.

The CHSA Distributor Accreditation Scheme, which was introduced in 2017, requires regular periodic site audits to ensure conformance. Distributors must also sign a declaration that they will only stock and offer for sale CHSA accredited products or products that conform to the same standards as required by the relevant CHSA Manufacturing Standards Accreditation Schemes.

You can find out more  about the CHSA at www.futures-supplies.co.uk/trade_associations.asp#chsa

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Congratulations To The Winners!

The team at Futures Supplies would like to congratulate all of the finalists and winners of the European Cleaning and Hygiene Awards 2018.

It was a fantastic evening in Berlin, celebrating with some of our amazing customers and supply partners.

We would like to pass on a big thank you to Michel de Bruin, CEO of Greenspeed and Chairman of ISSA Europe, for hosting our trip and also to the European Cleaning Journal & ECH Awards for a great event.

You can find out more about the ECH Awards by following the link www.echawards.com 

 

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Futures Supplies Awarded Feefo Gold Trusted Service Award 2017

feefo_gold_trusted_service_2017_darkFutures Supplies & Support Services has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Trusted Service Gold is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Marc Kemp, Managing Director of Futures Supplies commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve our offering.”

Feefo is a ratings and reviews, and customer analytics platform. It collects genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction.

To find out more and see our reviews visit the website www.futures-supplies.co.uk

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Making a Clear and Credible Commitment – Celebrating Ten Years of Certification!

Futures Supplies is delighted to have its green credentials independently endorsed for the tenth year running achieving the credible and sought after Carbon Neutral certification.

This is a highly sought after accolade and recognises the company as an industry leader in its field for its environmental commitment and for delivering carbon neutral supplies to its customers.

We are proud to be taking a net zero position on emissions by measuring the carbon dioxide (CO2) emissions associated with our business, reducing them at source and then offsetting any unavoidable emissions by purchasing carbon credits.

Supporting the Andipatti Wind Power Project located in the state of Tamil Nadu, India, this 49.5MW wind power project delivers zero-emissions renewable electricity to the Southern regional grid. The project is validated and ‘Verified Carbon Standard’ (VCS).

This wind farm consists of 30 Vestas turbines, each of capacity of 1.65 MW, generating approximately 100,000 MWh of clean renewable electricity annually. This reduces CO2 emissions by displacing electricity which would have otherwise been drawn primarily from fossil fuel power stations; subsequently, the Andipatti Wind Power Project generates 90,000 tonnes of emissions reductions on average per year.

Demonstrating our commitment to reducing CO2 in accordance with leading edge quality assurance standards, the CarbonNeutral trademark is one of the worlds most recognised and robust brand marks for greenhouse gas emission reduction.

As a result of this reduction process coupled with offering the unavoidable emissions associated with our business, our carbon footprint is reduced to net zero.

You can read more about our environmental approach here http://www.futures-supplies.co.uk/environment.asp

CarbonNeutral Certificate 2016

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Winners of Theo Paphitis #SBS Sunday

Small Business Sunday, shortened to the hashtag #SBS on Twitter, was created by Theo Paphitis in 2010. Theo is best known for appearing on Dragons Den on BBC Two. He is Chairman of Ryman Stationery, Boux Avenue lingerie and Robert Dyas, as well as joint owner of Red Letter Days.

#SBS

Each week, Theo rewards businesses that tweet him @TheoPaphitis and describe their businesses in one tweet of 140 characters or less including the hashtag #SBS. The team at Futures Supplies was absolutely over the moon to be selected as a winner on 15th February out of hundreds of entries.

Every Monday night at 8pm, Theo reviews and chooses his favourite six, the lucky six are then retweeted to his followers providing a massive boost to the chosen lucky businesses by increasing Twitter followers, creating positive media publicity and crucially increasing sales!

Everyone who has ever won a #SBS retweet becomes part of an elite business club of like-minded individuals who can share business opportunities, successes and networking opportunities.

There is an extremely diverse array of amazing SMEs within #SBS who we are delighted to be a part of. With access to the SBS website and directory www.theopaphitissbs.com providing a valuable profile to all the winners, as well as an annual event where winners get the opportunity to meet Theo and network with other worthy winners, we are excited for the year ahead as an official #SBS winner.

 

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Have A Magical Christmas From All The Team At Futures Supplies

Christmas 2015We would like to wish you and your families a very Happy Christmas and a Prosperous New Year.

It’s been an amazing record year for Futures Supplies. We have enjoyed celebrating some key milestones with you including our 20th Anniversary, receiving the award for The Best SME Business 2015 and the highest accolade awarded by Plimsoll for ‘Outstanding Performance’ – thank you.

You can continue to place orders on line 24 hours a day, 7 days a week as normal at www.futures-supplies.co.uk right through the Christmas and New Year period and remember we will be here if you have any last minute requirements up to and including 24th, 29th, 30th and 31st December.

A heartfelt thank you to all our valued customers for your loyalty and support throughout 2015 and a promise from all the team here to continue to deliver exceptional service and value throughout 2016 and beyond.

 

 

 

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Croydon Business Awards 2015 – ‘Best SME Business’

CBEA winner cmyk 1600pxMore than 300 companies attended the Croydon Business Excellence Awards Gala Dinner on Thursday, October 1st to hear the best of the best announced.

With a community of more than 13,000 businesses, it is Croydon’s entrepreneurial spirit which makes the borough the economic powerhouse of South London. The thriving business community is full of success stories, from tech start-ups and sole traders to companies that have developed from humble roots into international organisations.

The ceremony and black tie Gala Dinner was held at Fairfield Halls and Futures Supplies was delighted to be awarded the accolade of ‘Best SME Business’ in this their 20th year.

Councillor Toni Letts, of category sponsors Croydon Council, said: “Operating as an ISO and carbon neutral business, Futures Supplies’ staff training and development programme is exemplary, as is their policy to offer opportunities to disadvantaged young people and commitment to become a ‘Living Wage Employer’.

Their support of local as well as national charities is longstanding – a real example of giving back to the local community. Behind this family business lies a genuine success story of a women entrepreneur who has combated a challenging upbringing and presents a tremendous role model and inspiration to women and indeed all local entrepreneurs. She is really inspirational”.

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Shortlisted In Not One But Two Prestigious Croydon Business Excellence Awards 2015

CBEA Finalist 2015 LogoWith a community of more than 13,000 businesses, it is Croydon’s entrepreneurial spirit which makes the borough the economic powerhouse of south London. Our thriving business community is full of success stories, from tech start-ups and sole traders to companies that have developed from humble roots into international organisations.

With so much to celebrate, Futures Supplies is delighted to be shortlisted today in not just one but two categories in the 2015 Awards for “Entrepreneur of the Year” and “Best SME Business”.

The Entrepreneur of the Year Award will go to the outstanding individual who, in addition to displaying those common entrepreneurial traits, can best demonstrate visionary leadership overcoming barriers to success and obstacles to growth, strong financial performance results, significant current business growth achievements, a clear, concise and impactful plan for sustained growth along with innovation and differentiation within the business.

The Best SME Business Award sets out to recognise and acknowledge the ongoing role that all SME businesses play in growing and sustaining our economy.

It will be awarded to the SME business that can best demonstrate pro-active leadership and management, commitment to the local community and green initiatives, a strong training and development programme, strong financial growth performance results, a clear, concise and impactful plan for sustained growth and demonstrate innovation and differentiation within the business.

The winners will be announced at a Gala dinner on 1st October, in the meantime we are all keeping our fingers tightly crossed and we hope you do the same!

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Futures Supplies Rated As STRONG!

PLIMSOLLA study by Plimsoll Publishing Ltd has rated Futures Supplies and Support Services Ltd as “STRONG” in their latest analysis of the UK’s largest companies. This is the highest accolade awarded by Plimsoll and reflects our outstanding performance over the past 12 months.

This has been achieved in a difficult marketplace where a number of competitors are in financial danger and a record number are making a loss.

The Plimsoll analysis individually asses each company and provides a rating of Strong, Good, Mediocre, Caution or Danger, we are delighted to be one of only a minority of companies in our sector rated at the top of our field as “Strong”.

Plimsoll Report 2015

You can get the latest report industry report at www.plimsoll.co.uk <http://www.plimsoll.co.uk>